Life can be a challenge for us all. Monarch’s outpatient services offer a caring and experienced team of professionals who help people take the first step, which is often the most difficult. Together, we develop a well-defined and customized plan for each person that meets the individual’s needs and goals. Each plan includes evidence-based practices that are proven strategies that work. From board-certified psychiatrists, registered nurses, therapists and outpatient office administrative professionals – and so many others at Monarch – all care and we want to help you and your loved ones in every way possible to ensure you succeed.
People who are trying to overcome significant life challenges like anger management issues, family problems, substance abuse, anxiety and depression. They come to us for help, which is good, because helping is what we do best. Here’s some of the ways we provide support:
- Open Access
- Outpatient Therapy (Individual Support and Counseling)
- Hospital Discharge & Transition Services / Assertive Engagement
- Group Counseling
- Parenting Classes
- Family Counseling
- Substance Abuse Assessment, Treatment, and Counseling
- Psychiatric/Medication Evaluation and Management (Telemedicine)
- DWI Services
- Community Support Team (Adults only)
- Transitional Care Team (Guilford County)
- Peer Support (Adults only)
- Intensive In Home (Children only)
- Crisis Assessment Services
- Psychological Evaluation and Treatment
- Play Therapy
- And more...
If you need Monarch's behavioral health services, call (866) 272-7826.
In Home Therapy Services (IHTS)
In Home Therapy Services (IHTS) is a time-limited service that combines evidence-based therapy services and coordination of care interventions to be provided in the home setting for children and adolescents - ages 3-21 - with complex clinical needs that traditional outpatient cannot adequately address in a time-limited fashion.
Monarch counseling services are for individuals and families needing help. We start with a comprehensive assessment to best determine an individual’s specific needs. Then, we work with that person to construct an individual plan to achieve their goals. Services are offered in traditional, office-based settings as well as in an individual’s school. We provide individual, group, and family counseling for people of all ages. In most offices, people in crisis can be seen the same day they request services on a “walk-in” basis.
Peer Support Services
At Monarch we understand that life poses many challenges, but achieving a successful recovery plan is something no one should have to face alone. Our Peer Support Specialist Services help structure and schedule activities for adults 18 and older with a MH/SA disability. We provide an individualized, recovery-focused service that allows participants the opportunity to learn and manage their own recovery and advocacy process through the help of a peer support specialist who has been through similar circumstances.
Psychiatric Care and Medication Management
The doctors at Monarch use evolving technology to reach out to those in need. When they cannot be there in person to talk, consult, and diagnose, they are able to meet with people in our office using telemedicine technology. Our doctors provide a complete psychiatric assessment and prescribe and monitor medication as needed.
Intensive In-Home Services
When a family feels they have come to a point of crisis with a child experiencing mental health problems, Monarch will go to them to create an environment for success. We help manage a child’s behavior and assist and empower families in developing problem-solving skills and accessing community resources. Our staff are available around the clock to work with the entire family. We will do whatever it takes to prevent out-of-home placement for a child with a mental health diagnosis.
For some, recovery from mental illness is a long and especially challenging road. For people with Severe and Persistent Mental Illness (SPMI), Monarch provides Psychosocial Rehabilitation (PSR). PSR utilizes evidence-based practices to empower individuals with the skills they need to serve as active members of their community. PSR staff members work with people in a group setting where positive peer support is part of the healing initiative. Group sessions are designed to increase self-confidence, maintain mental stability, develop employment opportunities, and seek out increased community interaction.
Community Support Team
Monarch’s community support team is available 24/7/365 to help adults who are struggling with mental illness recover and maintain the greatest level of independence possible within their community. Our three-person team of mental health professionals will work with individuals to build skills that help them live in the community they wish and work effectively in the job of their choice.
Assertive Community Treatment Team
The Monarch Assertive Community Treatment Team (ACTT) provides a comprehensive, personalized treatment program for people who have been diagnosed with a severe and persistent mental illness. ACTT staff work with people in their home, at school, or at work, and are available 24/7 with rapid response to calls. ACTT employs an integrated team approach to help individuals with everyday basics such as getting moving in the morning, taking medications, and making it through the day. Team members closely monitor progress to ensure that medication is working and being administered correctly. They also help people find proper housing, sort out expenses, and build skills for the home, community and workplace. The team includes a psychiatrist, nurses, vocational specialists, therapists, and other mental health professionals as well as peer support staff. The main goal of this intensive service is to help people remain out of the hospital and living in the community.
Mobile Crisis Services
(children and adults)
Monarch’s mobile crisis services are available when there is an immediate need for compassionate and expert intervention. Our Mobile Crisis Team is a 24/7/365 support service that assists individuals who are experiencing a mental health or substance abuse crisis in their home, school or any other safe community location. Mobile Crisis team members are trained to evaluate and de-escalate crisis situations and then get the services needed to begin the process of recovery.
Facility-Based Crisis Services
Our Facility-Based Crisis/Non-Hospital Medical Detoxification unit is designed to help stabilize individuals presenting with acute symptoms of depression, bipolar disorder, schizophrenia, or other mental illnesses, as well as those individuals requiring detox for alcohol or drug addiction. Individuals remain on-site for the duration of a focused treatment program, which generally lasts an average of 5-7 days. People gain the basic skills necessary to resolve their crisis and return to their community. Our discharge planning staff works hard to ensure that follow-up services are in place and working properly to avoid future crises.
Additional Crisis Services
(adults and children)
It’s never fun when your life seems to fall apart, but it does happen sometimes. Monarch is there to provide the immediate support to ensure that you get what you need to manage your crisis. Whether it’s a short term stay away from home, someone who comes to your home to support you, or visiting one of our crisis counselors, Monarch is there to help.
Group Therapy Services
In addition to traditional outpatient individual therapy, Monarch offers a variety of Group Therapies. Group Therapy has significant benefits, including reducing mental health symptoms and addressing personal goals.
Group members experience emotional support, empathic understanding, and authentic encouragement from one another. Individuals can increase self-confidence through revealing their interior lives. Group therapy is instrumental in healing many types of emotional and psychological struggles people experience: depression, anxiety, anger, fear, shame, etc. Participants learn to accept support from others. Members feel less alone in the world through understanding that what they’re going through is not altogether uncommon, and they can often rely on others for support. Understanding other people's problems, goals, and solutions helps members clarify their own.
Committed attendance is encouraged, as the commitment to the group is in itself therapeutic. When members "show up," they do so not only for themselves, but for others as well.
Currently, Monarch offers Group Therapy in all outpatient locations. To download information about services offered in Stanly, Mecklenburg, Robeson and Guilford counties, click the links below.
Transitional Care Team
It can be very challenging to transition from the hospital back home after a mental health crisis. Monarch has a dedicated team of nurses, case managers, and peers who will help individuals to understand their medications, get to medical and mental health appointments, and settle back into life following a stay in the hospital.
What is Transitional Care?
The Transitional Care program is a free service for people with mental health, developmental disabilities, and substance abuse condition(s) who may also have a chronic physical health condition such as diabetes, hypertension or breathing problems and are at risk of unplanned hospital stays or Emergency Department (ED) visits.