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Monarch Spotlight: Teresa Carter

1 Teresa-Carter






What is your title?  
Guardianship manager and quality management member.

Tell me a little more about guardianship, the importance of it, and what you would like more people to know about it.
Guardianship is a collaborative effort of all involved in the care and life of the person being served. It is not a legal guardian making all decisions alone and not including the desires and needs of the person supported. Guardianship involves a lot of heart and soul. You have to constantly remind yourself that the person supported is not often able to care for themselves, and to not take what they say or do personally. The people we serve have either been diagnosed with mental illness or mental retardation and many are considered to be difficult and high risk cases.

What does a typical day look like?   
Working in guardianship with our other guardian representative, OC Wardlow, is full of surprises, challenges and successes. It can consist of finding placement for people we support, moving them, doing intakes, attending guardianship hearings, court appearances of all kinds, visiting those we support in state psychiatric hospitals, participating in team meetings for Innovation Services, Mental Health Services and Vocational Services. It also consists of visiting people served in jails/prisons, making medical decisions with family members and end of life plans/Hospice.

What is the most important aspect of your role and why?
The most vital part of guardianship is including the person being served and their family in all decisions and assisting them in living as independently as possible. We are always striving towards the person served being able to have competency restored if medically or mentally possible, or have a family member agree to have guardianship transferred to them.

What do you hope to accomplish while at Monarch?
I want Monarch to be considered the best, quality driven and person-centered guardianship legal provider in the state. My hope is to grow the service in number and be able to have the highest rate for restoration of competency and transferring guardianship to a family member in North Carolina.
Other projects of interest for me, and hopefully for Monarch, are to pursue Attention Deficit Hyperactivity Disorder (ADHD), clinics which would include family education, and specialize in outpatient services for the LGBTQ population and assist in training professionals. The ADHD Clinics and services for the LGBTQ population were staple services while I was at NuDay Case Management.

What might someone be surprised to know about you?
One thing people may not know about me is that I am also founder and chair of a nonprofit in Winston-Salem called North Star; a Community Center for LGBTQ youth and adults. My number one on my bucket list is to travel to the Greek Isles.

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