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Regions 1 & 7

Monarch announces expansion of services in Columbus, Robeson, Scotland and Wake counties
Lumberton sign -webMonarch officials recently announced the agency will soon expand to become a major provider of outpatient behavioral health services in Columbus, Robeson and Scotland counties effective April 15. Monarch was named to assume several services from Community Innovations.

Jamie Bourquin, clinical operations director, currently manages the Lumberton site and will oversee services in these new locations. People who received services from Community Innovations will not see any immediate noticeable changes in services.

Monarch was recently awarded a Request for Proposals (RFP) by Wake County to manage the county’s current adult outpatient services. This will add five new Monarch outpatient sites in the Raleigh area and these newly acquired services, which are scheduled to begin on May, will support about 1,500 people to start. Ben Millsap, clinical director, is managing this new expansion.

Jamie GarrettRegion 7 welcomes Jamie Garrett as new business operations director. Garrett brings 18 years of behavioral health experience, 11 years of which are in a management/directorship role. His most recent assignment has been working as a regional director for Easter Seals UCP where he has lead services covering 13 counties in central and eastern North Carolina.

In his role for region 7, Garrett is responsible to ensure that our Behavioral Health Services operates efficiently and effectively. His major role is to move Monarch's  Behavioral Health Division to a data driven model, identifying waste, providing additional training and expertise in processes to eliminate inefficient practices, and improving collections. Garrett currently serves as the vice chair of the Eastpointe MCO Provider Council, he is a member of the Sandhills MCO Provider Council, and is a member of the Sandhills MCO After Hours Crisis Continuum Board.

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