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Individual Placement and Support – Supported Employment (IPS-SE)

Individual Placement and Support – Supported Employment (IPS-SE)

Service Description

Individual Placement and Support – Supported Employment (IPS-SE) is a person-centered, behavioral health service with a focus on employment, that provides assistance in choosing, acquiring, and maintaining competitive paid employment in the community for individuals 18 years old and older for whom employment has not been achieved, has been interrupted or intermittent.

Eligibility Criteria

The individual is working age (18+) and:

  • Has a primary diagnosis of a serious mental illness (SMI) that includes severe and persistent mental illness (SPMI) and co-occurring disorders. This may include a primary substance use disorder diagnosis.
  • Experiences difficulties in at least two or more of the following areas:
    • In or at risk of placement in a congregate setting or difficulty maintaining safe living situations, including homelessness.
    • Co-occurring mental health and substance use disorders.
    • High risk of crisis diversion, intervention, including hospital transitions.
    • Difficulty effectively using traditional office-based outpatient services.
    • Difficulty with daily living, communication, interpersonal skills, self-care, self-direction.
    • High risk or recent history (within the past 12 months) of criminal justice involvement (such as arrest, incarceration or probation).
  • Expresses the desire to work and has an established pattern of unemployment, underemployment or sporadic employment and requires assistance in obtaining or maintaining employment in addition to what is typically available from the employer because of functional limitations as described above, and behaviors associated with the individual’s diagnosis.


Forsyth County
Stanly County
Wake County
Robeson County
Guilford County
Gaston County (includes service to Lincoln and Cleveland counties)


Kathy Connell, Enhanced Services Referral Coordinator
Direct: (704) 986-1535, Fax: (704) 983-3919
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What sets Monarch IPS services apart?

We are committed to seeing people reach their goals and dreams. We see it as more than a service; it’s a mission. Our teams are highly trained, supportive and responsive.


Patricia Ghostly:

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    Administrative Office: 350 Pee Dee Avenue, Suite 101, Albemarle, NC 28001
    Phone: (866) 272-7826 | Fax: (704) 982-5279