Monarch

How to Access Support/Services

horse boyOur system to access supports/services in North Carolina can be confusing for anyone to navigate. Most supports/services must be authorized and approved through the Managed Care Organizations (MCO), which the state uses to administer services to certain geographic area. Expansion of North Carolina’s 1915 (b)/(c) Medicaid waiver requires approval by the federal Centers of Medicare and Medicaid (CMS). Such approval allows each selected LME to develop a managed care delivery system to serve individuals with mental health, developmental disabilities and substance abuse needs who are eligible for Medicaid. Each Managed Care Organization (MCO) receives from Medicaid a per capita rate based on historical service utilization patterns for these populations. The MCO assumes financial risk for covering required services for each Medicaid eligible individual.

Request for Information

If you are interested in receiving more information about Monarch or our supports/services, please mail, fax or email your request by clicking on the link below.

Monarch
350 Pee Dee Avenue, Suite A
Albemarle, NC 28001

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Phone: (866) 272-7826 | Fax: (866) 480-8891

Residential Support

Monarch is dedicated to assisting people with disabilities to find a place to call home.  Our residential intake process provides personal attention to applicants, families, and case managers.  Please contact our referral line at (866)272-7826. or by email at This email address is being protected from spambots. You need JavaScript enabled to view it..

Behavioral Health Services

If you would like community support, counseling services, intensive in home or other behavioral health services, please call our referral line at (866) 272-7826.

Vocational Services

If you are looking for vocational services please call (866) 272-7826. If you are approved for services through Vocational Rehabilitation (VR), your local VR will have to make a referral to use in order for us to serve you.

Stanly, Montgomery, Anson, Moore, Hoke, Richmond, Cabarrus
Monarch
Stanly Industrial Services
730 Greenwood St.
Albemarle, N. C. 28001
Phone: (704) 983-2174 | Fax: (704) 986-2662

Forsyth, Davie, Stokes
Monarch
650 North Highland Ave.
Winston Salem, N.C. 27101
Phone: (336) 725-7527 | Fax: (336) 722-7332

Columbus, Scotland, Bladen, Robeson
Monarch
PO Box 563
207 W. Walter St
Whiteville, NC 28472
Phone: (910) 642-5827 | Fax: (910) 642-8578

Craven, Jones, Carteret, Pamlico and Onslow
Monarch
1320 Health Drive
New Bern, NC 28560
Phone: (252) 638-5945 | Fax: (252) 672-7525

Advocacy or Self Advocacy Services in Stanly County

Please contact our Advocate Jeanette Wilhelm at (704) 986-7234
Email: This email address is being protected from spambots. You need JavaScript enabled to view it. or This email address is being protected from spambots. You need JavaScript enabled to view it.

Or This email address is being protected from spambots. You need JavaScript enabled to view it. to request information

Everyday life, community, or other services

Please call our referral line at (866) 272-7826 or click on the link above to request information.

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Administrative Office: 350 Pee Dee Avenue, Suite A, Albemarle, NC 28001
Phone: (866) 272-7826 | Fax: (800) 227-8961